Politique d’expédition

Shipping Policy – Dofaminics

Last updated: July 29, 2026

Dofaminics currently ships projector orders within the United States.

1. Order processing
Orders are normally processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays begin processing on the next business day.

2. Estimated delivery time
Free Shipping within the United States typically takes 7–12 business days after processing. Delivery time can vary by ZIP code, inventory availability, carrier conditions, weather, and peak-season demand.

Delivery estimates are not guarantees. If the available warehouse or carrier route changes, we will contact you if the expected delivery time materially increases.

3. Shipping charges
The projector currently qualifies for free U.S. shipping. Any different shipping charge, if applicable, will be shown at checkout before payment.

4. Tracking
A tracking number is emailed after the order ships. Tracking information may take 24–72 hours to begin updating after dispatch.

5. Address accuracy
Customers are responsible for providing a complete and accurate delivery address. Contact support@dofaminics.com immediately if an address needs correction. We cannot guarantee changes after fulfillment has started.

6. Delayed, lost, or damaged packages
If tracking has not updated for an unusual period, the delivery estimate has passed, or the package arrives damaged, contact support@dofaminics.com with your order number. We will investigate with the carrier or fulfillment partner. Confirmed lost packages and approved damage claims will be replaced or refunded.

7. Delivery marked complete
If tracking shows “delivered” but the package cannot be found, check the delivery area, household members, neighbors, and the carrier first. Contact us promptly if it remains missing so we can open an investigation.

Support: support@dofaminics.com